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r 789 FAQ — Your Questions Answered

This is the r 789 FAQ page for Pakistani players. Whether you have questions about creating an account, depositing in PKR, claiming your welcome bonus, placing cricket or football bets, or withdrawing your winnings — you'll find the answer here. Use the search bar or browse by category below.

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All answers in Pakistani context

Account — Registration & Login

Creating an r 789 account is free and takes under two minutes. Click the "Join Now" or "Register" button, fill in your full name, email address, Pakistani mobile number, date of birth and city, then choose a username and password. Agree to the Terms and Conditions, and your account is live instantly. You'll receive a confirmation email shortly after. Head to the Register page to get started.

No — r 789 strictly allows one account per person. Duplicate accounts are a breach of the Terms and Conditions and will be closed, with funds potentially forfeited. If you've lost access to your existing account, use the Forgot Password option on the Login page or contact support via live chat rather than creating a new account.

You must be at least 18 years old to register and bet on r 789. Age is verified as part of the KYC process before any withdrawal is processed. Accounts found to belong to underage users are immediately closed and funds forfeited. R 789 takes this responsibility seriously and complies with all applicable age verification requirements.

Go to the Login page and click the "Forgot Password" tab. Enter your registered email address and click "Send Reset Link". You'll receive an email with a reset link within a few minutes — check your spam folder if it doesn't arrive. The link is valid for 24 hours. If your registered email is no longer accessible, contact r 789 support via live chat for identity-verified account recovery.

Before your first withdrawal, r 789 requires KYC (Know Your Customer) verification. You need to submit: (1) a clear photo or scan of your CNIC — front and back — or Pakistani passport; and (2) a screenshot or photo confirming ownership of the Easypaisa, JazzCash, NayaPay, SadaPay or bank account you intend to use for withdrawals. Documents are usually reviewed within a few hours.

Contact r 789 support via live chat to update your registered email address or Pakistani mobile number. For security reasons, changes to contact details require identity verification before they are processed. Our support team handles these requests promptly — usually within a few hours during business hours and within 24 hours at other times.

Deposits — PKR Funding Your Account

R 789 accepts the following deposit methods for Pakistani players: Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer via IBFT, and Visa/Mastercard debit and credit cards. All transactions are processed in Pakistani Rupees (PKR) with no currency conversion fees. Simply log in, go to Deposit, choose your preferred method and follow the instructions.

The minimum deposit on r 789 is Rs 500. This applies across all payment methods — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer and Visa/Mastercard. There is no maximum deposit limit, though high-value deposits may trigger additional verification checks as part of r 789's AML compliance process.

Easypaisa, JazzCash, NayaPay and SadaPay deposits are credited to your r 789 account instantly in most cases. Visa/Mastercard deposits typically take a few minutes. IBFT bank transfers can take up to 2 hours during business hours, and occasionally longer on weekends or public holidays. If your deposit hasn't appeared after the expected timeframe, contact r 789 support via live chat with your transaction reference number.

R 789 does not charge any fees for deposits. However, your payment provider — Easypaisa, JazzCash, your bank etc. — may apply their own transaction fees depending on the type of transfer. It's worth checking with your payment provider if you're unsure. R 789's side of the deposit is always fee-free.

If your deposit fails, first check: (1) that you have sufficient funds in your wallet or bank account; (2) that you entered the correct r 789 account details; (3) that your deposit doesn't exceed any limits you've set in your Responsible Gaming settings. If the deposit still fails, contact r 789 support via live chat and provide the transaction reference from your payment app. Our team will investigate and resolve it quickly.

Withdrawals — Getting Your Winnings

Log in to your r 789 account and go to the Withdraw section of your account dashboard. Select your preferred payment method — Easypaisa, JazzCash, NayaPay, SadaPay or bank IBFT — enter the amount in PKR and confirm. Make sure your account KYC is complete before your first withdrawal; without verified documents, withdrawals cannot be processed. Withdrawals to Visa/Mastercard are not supported — winnings can only be sent to PKR wallets or bank accounts.

R 789 processes withdrawals to Easypaisa, JazzCash, NayaPay and SadaPay same-day for requests submitted before 18:00 PKT on working days. IBFT bank transfers typically take 1–2 business days. All withdrawals go through a brief security review before dispatch. If your withdrawal hasn't arrived within the stated timeframe, contact r 789 support with your withdrawal reference number.

The minimum withdrawal amount on r 789 is Rs 500. There is no maximum withdrawal limit for verified accounts, though very large withdrawals may require additional verification. If you have an active bonus, any applicable wagering requirements must be completed before the bonus funds can be withdrawn.

Common reasons for a pending withdrawal include: KYC documents not yet submitted or verified; an active bonus with incomplete wagering requirements; the withdrawal being submitted after the daily cut-off time of 18:00 PKT; or a routine security review for large amounts. If your withdrawal has been pending for longer than the stated timeframe and none of these apply, contact r 789 support via live chat immediately.

Bonuses & Promotions

New r 789 players receive a 100% first deposit match bonus up to Rs 50,000. Deposit Rs 500 or more on your first deposit and r 789 will match it 100% — so Rs 5,000 becomes Rs 10,000 in your betting balance. The bonus is credited automatically, no code required. Wagering requirement is 10× the bonus amount within 30 days. Full details on the Promotions page.

A wagering requirement means you need to place a certain total amount in bets before the bonus funds become withdrawable as cash. On r 789's welcome bonus, the requirement is 10× the bonus amount. Example: if you receive a Rs 5,000 bonus, you need to wager Rs 50,000 in total bets within 30 days. Sports bets and slots count 100% towards the requirement. Live casino games count 20%.

Log in to your r 789 account and navigate to the Promotions or Bonuses section of your account dashboard. Here you'll see all active bonuses, their expiry dates, the wagering requirement and your current progress towards completing it. The progress bar updates in real time as qualifying bets are settled.

Referral rewards are credited once your referred friend has completed their registration and made their first qualifying deposit — not just when they register. Make sure your friend used your unique referral code during sign-up. If all conditions are met and the reward still hasn't arrived within 48 hours, contact r 789 support with your username and your friend's username. Full referral terms are on the Refer a Friend page.

Cricket Betting — PSL & International

R 789 covers a comprehensive range of cricket for Pakistani players: Pakistan Super League (PSL), Pakistan national team home and away matches (Tests, ODIs, T20Is), ICC tournaments including the World Cup and Champions Trophy, Indian Premier League, Big Bash League, The Hundred and other major franchise T20 competitions worldwide. Markets include match winner, top batsman, top bowler, man of the match, total runs, method of dismissal and dozens of live in-play options. Visit the PSL Betting page for the latest.

Yes — r 789 offers full live in-play betting on all major cricket matches. Markets update ball by ball, including next wicket, runs in current over, method of next dismissal, match winner and more. Use the r 789 live cricket score tracker alongside in-play betting to follow the match and place bets simultaneously. Visit the Live Cricket Score page for the live tracker.

For rain-interrupted or abandoned matches, r 789 follows standard cricket betting rules. If a match is officially abandoned before the minimum number of overs required for a result under DLS (Duckworth–Lewis–Stern), all bets are voided and stakes returned. If a result is reached via DLS, bets are settled on that result. Specific rules for each market type are detailed in the r 789 Terms and Conditions.

The latest PSL betting odds are displayed on the PSL Betting page and on the Betting Odds page. Odds update in real time. Logged-in players can click directly from these pages into the bet slip. PSL odds are typically available from the toss confirmation onwards and go live for in-play betting from the first ball.

Football Betting

R 789 covers all the major football competitions popular with Pakistani fans: Premier League, La Liga, Bundesliga, Serie A, Ligue 1, UEFA Champions League, UEFA Europa League, FA Cup, Copa del Rey, FIFA World Cup and many more. The Football Betting page shows all currently available competitions and upcoming matches with pre-match and in-play markets.

R 789 offers a wide range of football markets for each match including: match result (1X2), Asian handicap, over/under goals, both teams to score, first goalscorer, correct score, half-time/full-time result, clean sheet, and many more. Live in-play markets are available throughout each match including next goal and red card. Visit the Football Betting page to see the full market list for upcoming fixtures.

Jackpot Slots & Casino

R 789 has over 500 jackpot slots available to Pakistani players, supplied by some of the world's leading game studios. Games range from classic 3-reel slots to feature-rich 5-reel video slots and progressive jackpot games with prize pools in the millions. The jackpot counter is updated in real time on the Jackpot Slots page.

Yes. R 789's live casino section features real-dealer tables running 24 hours a day, 7 days a week, including blackjack, roulette, baccarat, and popular South Asian variants like teen patti and andar bahar. Games are streamed in high definition and bets are placed in PKR. Live casino games contribute 20% towards bonus wagering requirements.

All slot games on r 789 use a certified Random Number Generator (RNG) to determine outcomes, ensuring every spin is entirely independent and random. R 789's game providers are audited by third-party testing agencies for fairness and payout accuracy. The RTP (Return to Player) percentage for each game is displayed in its information panel.

Responsible Gaming

Log in and go to Account Settings, then select the Responsible Gaming section. Under Deposit Limits, choose a daily, weekly or monthly limit in PKR. Reductions apply immediately. Increases require a 24-hour cooling-off period before taking effect. R 789 strongly encourages all Pakistani players to set a deposit limit before their first session. More information is on the Responsible Gaming page.

Self-exclusion can be activated from Account Settings under Responsible Gaming, or by contacting r 789 support via live chat. You can choose a fixed period (1 month, 3 months, 6 months, 1 year) or permanent exclusion. Self-exclusion takes effect within minutes. All marketing communications stop immediately. More information is on the Responsible Gaming page.

Contact r 789 support via live chat with your concern. Our responsible gaming team handles all such contacts with complete confidentiality and sensitivity. We can provide information about available tools, direct you to support resources, or in cases of clear welfare concern, take protective action on the account. The wellbeing of Pakistani players and those around them is our priority.

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Can't Find Your Answer?

Our r 789 support team is online 24/7 and can answer any question not covered in this FAQ.

Live Chat
Available 24/7 — fastest response, usually under 2 minutes.
Email Support
support@r789.im — responses within 24 hours.
Responsible Gaming
Urgent help with gambling concerns — contact us now or visit the Responsible Gaming page.

Quick Links

Register Free Log In Promotions & Bonuses PSL Betting Live Cricket Score Football Betting Jackpot Slots Betting Odds Refer a Friend Responsible Gaming

Accepted Payments

Easypaisa JazzCash NayaPay SadaPay Bank IBFT Visa/Mastercard

Minimum deposit Rs 500 · No fees charged by r 789 · All transactions in PKR

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Still Wondering Whether r 789 Is Right for You?

Here's a quick reminder of why thousands of Pakistani players choose r 789 every month.

Everything in PKR

Every transaction on r 789 — deposits, bets, winnings, withdrawals — is handled in Pakistani Rupees. No conversion rates, no international fees. Deposit from Rs 500 via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT or Visa/Mastercard.

Pakistan's Best Cricket Markets

From PSL to Test cricket, ODIs and T20Is, r 789 has the most comprehensive cricket betting markets available to Pakistani players — pre-match and live in-play, ball by ball. The live cricket score tracker keeps you right in the action.

Same-Day PKR Withdrawals

R 789 processes same-day withdrawals to Easypaisa, JazzCash, NayaPay and SadaPay for requests submitted before 18:00 PKT. Your winnings land in your mobile wallet quickly — no multi-day waits, no runaround from customer service.

Bank-Grade Security

R 789 uses 256-bit SSL encryption on every page and session. All accounts are protected with optional two-factor authentication via your Pakistani mobile number. Your personal and financial information is kept secure at all times.

24/7 Live Support

The r 789 support team is available around the clock via live chat. Whether it's a question about your bonus, a deposit that hasn't arrived, or a concern about responsible gaming — a real agent responds in minutes, any time of day or night.

Ongoing Promotions

Beyond the 100% welcome bonus up to Rs 50,000, r 789 runs regular reload bonuses, weekly cashback, PSL prize pools and a referral programme that earns you PKR rewards every time a friend joins. Check the Promotions page for what's live.

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Using the r 789 FAQ — A Note for Pakistani Players

This FAQ page has been put together specifically for Pakistani players using r 789. It covers the questions that come in most frequently via live chat and email — questions about registration, KYC documents, depositing and withdrawing in PKR, understanding bonus terms, navigating cricket betting markets during the PSL, football betting, jackpot slots, and responsible gaming tools. The aim is to give you a clear, straightforward answer to the most common questions without having to contact support first.

That said, not every possible question is covered here — r 789 is a feature-rich platform with a lot going on at any given time, especially during busy cricket periods. If you can't find the answer you need in the FAQ, the live chat button on this page connects you directly to the r 789 support team, who are available 24 hours a day, 7 days a week. Most live chat queries from Pakistani players are resolved within a few minutes.

One area worth paying particular attention to is the Responsible Gaming section of this FAQ. R 789 takes its responsibility to Pakistani players seriously — betting should be enjoyable entertainment, not a source of financial stress or personal difficulty. The tools available on r 789 — deposit limits, loss limits, session timers, cool-off periods and self-exclusion — are all described in more detail on the dedicated Responsible Gaming page. Every registered player has access to these tools at any time, free of charge and without penalty.

This FAQ is updated regularly as r 789 adds new features, payment methods and betting markets for Pakistani players. If you notice an answer that seems outdated, or if you have a question that isn't covered here and you think it should be, let the r 789 support team know via live chat or at support@r789.im.

Not yet registered on r 789? The registration process is free and takes under two minutes. Deposit from Rs 500 via Easypaisa, JazzCash or any of the other accepted methods, and your 100% welcome bonus up to Rs 50,000 is credited automatically on your first deposit.

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Ready to Start? Join r 789 Free Today

Register your free r 789 account in under two minutes, deposit from Rs 500 via Easypaisa or JazzCash, and claim your 100% welcome bonus up to Rs 50,000. Pakistan's best PSL cricket and football betting platform is waiting.

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